<?php
$lang['AdminCompanyEmails.templates.SupportManager.staff_ticket_updated_name'] = 'Staff Ticket Updated';
$lang['AdminCompanyEmails.templates.SupportManager.staff_ticket_updated_desc'] = 'Notice sent to a staff member when a ticket is updated.';

$lang['AdminCompanyEmails.templates.SupportManager.staff_ticket_updated_mobile_name'] = 'Staff Ticket Updated (Mobile)';
$lang['AdminCompanyEmails.templates.SupportManager.staff_ticket_updated_mobile_desc'] = 'Mobile notice sent to a staff member when a ticket is updated.';

$lang['AdminCompanyEmails.templates.SupportManager.staff_ticket_assigned_name'] = 'Staff Ticket Assigned';
$lang['AdminCompanyEmails.templates.SupportManager.staff_ticket_assigned_desc'] = 'Notice sent to a staff member when a ticket has been assigned to them.';

$lang['AdminCompanyEmails.templates.SupportManager.ticket_received_name'] = 'Ticket Received';
$lang['AdminCompanyEmails.templates.SupportManager.ticket_received_desc'] = 'Notice sent to a user when a ticket is received.';

$lang['AdminCompanyEmails.templates.SupportManager.ticket_updated_name'] = 'Ticket Updated';
$lang['AdminCompanyEmails.templates.SupportManager.ticket_updated_desc'] = 'Notice sent when a ticket is updated.';

$lang['AdminCompanyEmails.templates.SupportManager.ticket_bounce_name'] = 'Ticket Bounce';
$lang['AdminCompanyEmails.templates.SupportManager.ticket_bounce_desc'] = 'Notice sent when a ticket failed to open via email.';

$lang['AdminCompanyEmails.templates.SupportManager.ticket_reminder_name'] = 'Ticket Reminder';
$lang['AdminCompanyEmails.templates.SupportManager.ticket_reminder_desc'] = 'Notice sent when a ticket has not received a reply for a period of time.';

$lang['AdminCompanyEmails.templates.SupportManager.staff_ticket_reminder_name'] = 'Staff Ticket Reminder';
$lang['AdminCompanyEmails.templates.SupportManager.staff_ticket_reminder_desc'] = 'Notice sent when a ticket has not received a reply for a period of time.';
